Please note this is a discussion board post. I need at least 350 words no refer

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Please note this is a discussion board post. I need at least 350 words no references are needed. Rubric and case study will be attached. You must review the attachments to complete assignment!
Read the case study on page 269.
Textbook: Organizational Behavior Interactive eBook
by Christopher P. Neck
Answer and discuss the following questions:
1. Describe the options that JetBlue had when faced with the ice storm crisis.
2. What can any business learn from the mistakes that JetBlue made?

 

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