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This week, we will discuss workplace conflict and conflict resolution
strategies.
1. Explain the difference between mediation and arbitration. What are
the pros and cons of each? Why might an employer pursue one strategy
over another?
2. How do remote work arrangements alter the conflict landscape? What
are some common conflicts that surface in a remote work environment?
Why do you think these manifest more often in a remote work setting
versus a typical face-to-face office environment?
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