COURSE TEXTBOOKS ARE AS FOLLOWS:
Managing Human Resources, Author: Snell, Scott/Morris, Shad/Bohlander, George W.,
ISBN-13: 978-1-285-86639-0, ISBN-10: 1-285-86639-8 Edition: 17th
Publisher: Cengage Learning
American Psychological Association. (2020). Publication Manual of the American
Psychological Association (7th ed.). Washington, DC: American Psychological Association.
Answer the following prompt in 3-4 paragraphs, be sure to support your reply with facts and to use your textbook. Cite your source(s) per APA Manual – 7th edition.
Is it true: “The way management treats the employees is the way employees will treat the customers”? Why or why not?
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